I.T Support

At Igloo I.T we understand the need for first class I.T Support.

 

We offer the following Support packages which will be tailored to your requirements.

 

 

Remote Support
Level 4 Telephone & Remote Support
Guaranteed response times

 


Bronze Service
Level 3 Telephone & Remote Support
IT Network Support
Server Support
PC, Laptop & Peripheral Support
SLA Response times

 

 

Silver Service
(Bronze package plus:)
Level 2 Telephone & Remote Support
24/7 Server monitoring
24/7 Backup monitoring
Server and client Administrative Support

 


Gold Service
(Bronze and Silver packages plus:)
Level 1 Telephone & Remote Support
Critical IT Update Support
'Hot Swap' PC/Peripheral Service
Specific Application Support
Anti-virus and spyware Support

 

 

Please do give us a call today for full details of our services and how we can benefit your business